Baristi Privacy Policy

Effective February 17, 2025.

This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our services, including those offered through our websites, communications (e.g., emails, phone calls, and texts), and mobile applications (collectively, the “Service”).

The terms “we”, “us”, “our”, and “Baristi” refer to Baristi LLC, a California Limited Liability Corporation, with its headquarters in Los Angeles, California. When you use the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

Do not access or use the Service if you are unwilling or unable to consent to the use of your information by us.

Information We Collect and How We Use It
Cookies
Third Parties
Controlling Your Personal Data
Data Retention and Account Termination
Children
Security
Contact Information
Changes to This Privacy Policy
California Residents: Your California Privacy Rights

Information We Collect and How We Use It

We may collect, transmit, and store information about you in connection with your use of the Service, including any information you send to or through the Service. We use that information to:

Provide the Service’s functionality
Fulfill your requests
Improve the Service’s quality
Engage in research and analysis
Personalize your experience
Track usage of the Service
Provide feedback to third-party businesses
Display relevant advertising
Market the Service
Provide customer support
Enhance security and comply with legal obligations

Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.

A. Account Information

When you create a Baristi account, we store and use the information you provide during that process, such as:

First and last name
Email address
Optional details (e.g., gender, phone number, birth date)

We may publicly display your first name and last initial, along with any photo or other content you submit through your profile. You can modify some of your account information through your account settings. If you believe someone has created an unauthorized account using your personal information, you can request its removal.

B. Transactions

If you initiate a transaction through the Service, such as ordering a beverage or making a purchase, we collect and store information associated with your transaction, including:

Name
Phone number
Address
Email
Payment information

Payment information is encrypted using industry-standard technology. We may use aggregated or anonymized transaction data for analytics and to improve our services. This information may be shared with third parties for the same purposes.

C. SMS Messaging

We collect your name, email, and phone number when you sign up for SMS updates through the website contact form. Your information is used solely for sending updates, service-related messages, and providing a better customer experience.

We employ secure storage measures to protect your information from unauthorized access. Your information is retained only while you are subscribed to the SMS service. You may request the deletion of your information at any time.

Standard message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, depending on your plan.

You can opt out at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to support@baristabureau.com or (213) 943-8086.

Once unsubscribed, your number will be removed from our list within 24 hours. We do not sell, rent, or share your phone number with third parties for marketing purposes.

D. Activity

We store information about your use of the Service, such as:

Search activity
Pages viewed
Dates and times of visits
Purchases and transactions

We also store data provided by your device, such as:

Browser type
Device type
Browser language
IP address
WiFi information
Mobile carrier
Advertising identifier
Location data (if enabled)

You can adjust location settings in iOS or Android privacy settings.

E. Sensitive Personal Information

In the course of using the Service, you may choose to allow Baristi to collect and store sensitive personal information, such as your precise geolocation.

You can limit or disallow our collection, use, or sharing of location data by adjusting the settings for our applications in iOS or Android privacy settings.

You can remove content that may include sensitive personal information through your account settings.

Cookies

We, and our third-party service providers, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s Identifier for Advertisers (“IDFA”) or Google’s Advertising ID (“GAID”)) and similar technology (“Cookies”) in connection with your use of the Service, third-party websites, and mobile applications.

Cookies may contain unique identifiers and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Service, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have interacted with, and the date and time of your use. Cookies may be persistent or stored only during an individual session.

Manage Cookies

The purposes for which we use Cookies in the Service include:

Processes: Intended to make the Service work in the way you expect. For example, we use a Cookie that tells us whether you have already signed up for an account.
Authentication, Security, and Compliance: Intended to prevent fraud, protect your data from unauthorized parties, and comply with legal requirements. For example, we use Cookies to determine if you are logged in.
Preferences: Intended to remember information about how you prefer the Service to behave and look. For example, we use a Cookie that tells us whether you have declined to allow us to send push notifications to your phone.
Notifications: Intended to allow or prevent notices of information or options that we think could improve your use of the Service. For example, we use a Cookie that stops us from showing you the signup notification if you have already seen it.
Advertising: Intended to make advertising more relevant to users and more valuable to advertisers. For example, we may use Cookies to serve you interest-based ads, such as ads that are displayed to you based on your visits to other websites, or to tell us if you have recently interacted with an ad.
Analytics: Intended to help us understand how visitors use the Service. For example, we use a Cookie that tells us how our search suggestions correlate to your interactions with the search page.

You can also set some Cookie preferences through your device or browser settings, but doing so may affect the functionality of the Service. The method for disabling Cookies may vary by device and browser but can usually be found in your device or browser preferences or security settings. For example, iOS and Android devices each have settings designed to limit forms of ad tracking.

Third Parties

Third parties may share, receive, or process information about you as follows:

F. Advertisers

We may share some non-identifiable, de-identified, or aggregated information from or about you with third parties in connection with advertising programs and data analytics. We also share certain information described below with businesses on Baristi, who may or may not be advertisers.

G. Content and Data Partners

We allow third-party partners to use and display some of the public content available through the Service, such as your photos, reviews, and other information listed under “Public Content” in Section 1 above.

H. Acquired Data

Baristi may acquire information enabling us to identify and contact representatives of local businesses from third parties. Such acquired data may be combined with other data Baristi receives from or about you and used for the purposes described in Section 1 of this Privacy Policy.

I. Baristi’s Service Providers

We rely on third-party service providers to support or provide services for us in connection with your use of the Service, such as communications and hosting, security and fraud prevention, technical and customer support, tracking and reporting usage of the Service, quality assurance testing, payment processing, marketing, and other functions.

We share information from or about you with these third-party providers so that they can perform their services or complete your requests. For example, we may share your advertising identifiers (e.g., your IDFA, GAID, or a cryptographic hash of your email address) with third-party service providers that help us facilitate Baristi’s advertising programs and measure and report their effectiveness, including with third parties that help determine the efficacy of Baristi’s advertising programs by combining information they receive about you from other sources than the Service.

J. Baristi’s Role as a Service Provider

Baristi collects, receives, and processes certain information about you on behalf of businesses for which Baristi is acting as a service provider. For example, when you order a beverage through Baristi, we collect your phone number, email address, and order details on behalf of the business and share that information with the business.

Third parties’ collection, use, and disclosure of your information is subject to such third parties’ own privacy policies and any relevant terms.

K. Aggregate or Anonymous Information

We share user information in the aggregate with third parties, such as businesses that are listed on Baristi. For example, we disclose the number of users that we estimate visited the physical location of a particular business.

L. Businesses on Baristi

We may share information from or about you (such as your city, and if you provide it, your age and gender), your device type, and your use of the Service (such as which businesses you bookmark or order from through the app, or if you visit a business’s URL) with businesses on Baristi.

You may adjust your account settings to increase or decrease the amount of information we share. Keep in mind that businesses can also view your public activity and posts and may receive information from or about you when you transact or communicate with them, through Baristi or otherwise.

M. Links

The Service may link to third-party-controlled websites, like a business’s URL. Except as set forth herein, we do not share your personal information with them and are not responsible for their privacy practices.

N. Interaction With Third-Party Platforms

If you sign up for, or log into, Baristi using a third-party platform like Facebook or Google, or link your Baristi account with a third-party platform like Facebook, Instagram, or Twitter, we may receive information about you from such third-party platform.

If you post content to a third-party platform through the Service, that third-party platform will also receive that content, which will be visible to anyone that has access to it through that platform.

Controlling Your Personal Data

Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly. You can reduce the risk of being personally identified by using the Service with a pseudonym, though doing so could detract from the credibility of your contributions to the Service.

Data Retention and Account Termination

Information on how to close your account is available by emailing support@baristi.com. We will remove certain public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations. We may also maintain residual copies of your personal information in our backup systems.

Children

The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Although use of Baristi by children is unlikely, if you become aware that a child has provided us with personal information without parental consent, please contact us at support@baristi.com. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.

Security

We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Contact Information

You may contact us online concerning our Privacy Policy at: support@baristi.com.

Changes to This Privacy Policy

We may update our privacy policy from time to time. The most current version of our privacy policy will be located here. If we make material changes to how we treat our users’ personal information, we will notify you by email, by posting notice on the Service, notify you by an in-Service alert the first time you use the Service after we make the change, and/or by other methods prior to the effective date of the changes. We will also indicate at the top of this page the date that such changes were last made. You are responsible for ensuring we have an up-to-date active and deliverable email address and/or phone number for you and for periodically visiting this privacy policy to check for any changes. You understand and agree that your continued access to or use of the Service after the effective date of changes to this privacy policy represents your acceptance of such changes.

California Residents: Your California Privacy Rights

Under the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (“CCPA”), California residents have certain rights around Baristi’s collection, use, and sharing of their personal information.

Baristi does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.

As of January 1, 2023, you have the right to opt-out of sharing your personal information with third parties for the purposes of targeted behavioral advertising, which you can do by emailing us at support@baristi.com. Baristi collects various categories of personal information when you use the Service, including identifiers, commercial information, internet or other electronic network or device activity information, geolocation data, and professional information.

A more detailed description of the information Baristi collects and how we use it is provided above in Section 1 (Information We Collect and How We Use It). Section 3 (Third Parties) describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances.

If you are a resident of California, you have the right to request to know what personal information has been collected about you, and to access that information. You also have the right to request deletion of your personal information, though exceptions under the CCPA may allow Baristi to retain and use certain personal information notwithstanding your deletion request.

As of January 1, 2023, you have the right to request correction of inaccurate personal information and to request to limit disclosure or use of your sensitive personal information. Please note, however, that any right to request correction is limited by the legal rights of Baristi and its users relating to content on Baristi’s platform, including without limitation legally protected rights related to freedom of speech, freedom of the press, or freedom to information.

You may send your request by email to support@baristi.com. Information on the number of requests Baristi has received in California is available through support@baristi.com. We will not discriminate against you for exercising your rights under the CCPA. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.

Baristi does not knowingly sell or share the personal information of consumers under 16 years of age. Separate from the CCPA, California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@baristi.com or write to us at the address above under “Contact Information.”

Baristi Privacy Policy